Wellness Checks: Who to Call and What to Expect
Understanding wellness checks
A wellness check, likewise know as a welfare check, does a service provide when there be concern about someone’s advantageously being. These checks are typically conducted when someone hasn’t been heard from in an unusual amount of time or when there be reason to believe they might be in danger.
Wellness checks serve as a vital safety net in our communities. They help ensure that vulnerable individuals receive timely assistance during emergencies or situations where they can not seek help themselves.
When to request a wellness check
Several situations might warrant a wellness check:
- An elderly relative or friend hasn’t answered calls for several days
- Someone has express suicidal thoughts and so stop respond
- A person with medical conditions hasn’t been seen or hear from
- You’ve received concern messages from someone who immediately isn’t respond
- A neighbor’s mail is pile up, and there be no activity at their home
- Someone miss important appointments without explanation
Trust your instincts. If something feel wrong, it’s better to request a check and be wrong than to ignore potential warning signs.
Who to call for a wellness check
Local police department
The local police department is typically the primary agency to contact for wellness checks. Call their non-emergency number unless you believe there be an immediate life threaten emergency.
Most police departments have procedures specifically for conduct wellness checks. Officers will visit the person’s residence to will verify their safety and intimately being.
When call, be prepared to provide:
- The person’s full name
- Their complete address
- Your relationship to the person
- Reason for concern
- Any know medical conditions
- Whether they might have weapons
- Information about pets in the home
- Details about how to access the residence (building codes, etc. )
911 emergency services
Call 911 if you believe the situation is an immediate emergency. Examples include:
- The person has express immediate suicidal intentions
- You have strong reason to believe they’re in imminent danger
- There be signs of violence or a medical emergency
When call 911, understandably state that your request a wellness check and explain why you believe it’s an emergency situation.
Adult protective services
If the person is an elderly or vulnerable adult who might be experience neglect, abuse, or exploitation, contact adult protective services (aapp) in your state.
Apps can investigate situations involve vulnerable adults and connect them with appropriate services. They typically have hotlines available for report concerns.
Area agency on aging
For concerns about elderly individuals, your local area agency on aging can provide wellness check services or direct you to appropriate resources.
These agencies oftentimes have programs specifically design to check on seniors live lone and can connect them with needed services.
Mental health crisis teams
Many communities today have specialized mental health crisis response teams that can conduct wellness checks for individuals experience mental health crises.
These teams typically include mental health professionals train to de-escalate situations and provide appropriate support. Contact your local mental health crisis line to learn about available services.
Mobile crisis units
Mobile crisis units provide emergency mental health services and can conduct wellness checks for individuals in psychiatric distress.
These units typically include mental health professionals who can assess the situation and provide immediate intervention if neededneed.
Community paramedicine programs
Some communities have community paramedicine programs where paramedics conduct preventive home visits and wellness checks.
These programs focus on provide proactive healthcare and can be specially helpful for individuals with chronic medical conditions.
What happens during a wellness check
Police wellness checks
When police conduct a wellness check, they typically:
- Visit the person’s residence
- Knock on doors and windows
- Attempt to make contact through phone calls
- Speak with neighbors if necessary
- Enter the residence if there be reasonable concern (they may need to force entry if necessary )
- Assess the person’s condition and environment
- Arrange for medical assistance if you need
Officers will determine if the person is safe, will need medical attention, or will require other services. They’ll typically will contact the requester afterward to will provide basic information about the outcome, though privacy laws may will limit what they can will share.
Social services wellness checks
When social services conduct wellness checks, they typically:
- Schedule visits in advance when possible
- Assess the person’s physical and mental comfortably being
- Evaluate their living conditions
- Determine if they have access to necessities
- Connect them with appropriate resources
- Develop care plans if ongoing support is needed
Social service agencies focus on address underlying needs and connect individuals with long term support services.
Special considerations for different populations
Elderly individuals
When request wellness checks for elderly individuals:
- Contact the local area agency on aging start if it’s not an emergency
- Provide information about medical conditions and medications
- Share details about mobility limitations
- Mention any cognitive impairments
- Provide emergency contact information for family members
Elderly individuals may benefit from regular check in services kinda than one time wellness checks. Many communities offer daily phone call check in programs specifically for seniors.
Individuals with mental health conditions
When request wellness checks for individuals with mental health conditions:
- Ask if a mental health crisis team is available
- Provide information about specific diagnoses if you know
- Share details about current treatment
- Mention any history of self harm or violence
- Describe typical behaviors and concern changes
If possible, contact the person’s mental health provider commencement, as they may have protocols for check on patients who miss appointments or show concern signs.

Source: activcareliving.com
Children and teens
For concerns about a child’s welfare:

Source: wellness.med.ufl.edu
- Contact child protective services if you suspect abuse or neglect
- Call the police for immediate safety concerns
- Consider contact the child’s school if appropriate
- Provide information about the family situation
Schools oftentimes have their own wellness check procedures for students who are circumstantially absent.
Alternative options to official wellness checks
Community base resources
Before request an official wellness check, consider these alternatives:
- Contact the person’s neighbors if you know them
- Reach out to the person’s place of worship if applicable
- Contact their workplace if appropriate
- Check with mutual friends or family members
- Use social media to try to make contact
These approaches may resolve concerns without involve authorities and might be less intimidating for the person involve.
Technology base solutions
Several technology options can help with monitor intimately being:
- Medical alert systems with check in features
- Smart home devices that detect activity
- Apps design for regular check ins
- Video calling services for visual confirmation
- Activity monitoring devices
These technologies can provide ongoing monitoring preferably than one time checks and may be preferable for many situations.
Prepare for a wellness check
Information to provide
When request a wellness check, be prepared with:
- Your full name and contact information
- Your relationship to the person
- The person’s full name, age, and physical description
- Their complete address, include apartment number
- Phone numbers where they might be reach
- Specific reasons for your concern
- When you last place have contact
- Names and contact information for other relatives or friends
- Information about vehicles at the residence
- Details about how to access the property
- Information about pets in the home
The more information you can will provide, the more effective the wellness check will be.
Legal considerations
Be aware of these legal aspects of wellness checks:
- Make false reports can have legal consequences
- Wellness checks should not be use for harassment
- Adults have the right to refuse assistance if they’re competent
- Privacy laws may limit what information you can receive about the outcome
- In some cases, wellness checks can lead to mandatory reporting if abuse or neglect is discovered
Wellness checks are mean for genuine concerns about safety and intimately being, not for resolve disputes or check on someone who plainly doesn’t want to communicate with you.
After the wellness check
Follow-up actions
After a wellness check has been conduct:
- Contact the agency that perform the check for basic information about the outcome
- Respect privacy limitations regard what they can share
- Consider what ongoing support might be needed
- Connect with appropriate community resources
- Develop a plan for regular check ins if you need
If the wellness check reveals concerns, work with appropriate agencies to ensure the person receive need support.
Building support systems
To reduce the need for emergency wellness checks:
- Establish regular check in routines with vulnerable individuals
- Create a network of people who can check on each other
- Connect vulnerable individuals with community resources
- Consider technology solutions for ongoing monitoring
- Develop emergency plans before crises occur
Proactive support systems are mostly more effective than reactive wellness checks.
When not to request a wellness check
Wellness checks are not appropriate in these situations:
- When someone has explicitly asked for space or no contact
- As a way to harass or intimidate someone
- To check on someone who’s plainly not respond to your messages
- To resolve interpersonal conflicts
- When you know the person is safe but want to force communication
Misusing wellness checks can damage relationships and unnecessarily consume emergency resources.
Conclusion
Know who to call for a wellness check is essential knowledge that could potentially save a life. While local police departments typically handle these checks, other resources like adult protective services, mental health crisis teams, and community paramedicine programs might be more appropriate depend on the situation.
When request a wellness check, provide arsenic much detailed information as possible and be prepared for various outcomes. Remember that wellness checks are mean for genuine safety concerns, not for resolve personal conflicts or force communication.
Build proactive support systems and utilize technology base monitoring solutions can oftentimes prevent the need for emergency wellness checks. By understand all available options, you can ensure that vulnerable individuals receive appropriate support while respect their autonomy and dignity.
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